There are many ways in which CTE offers its assistance:

HELPLINE

For on fast and efficient technical support you can rely on Service Points, which, thanks to a dynamics and organised network, are spread throughout the country and internationally with a large number of skilled technicians who are constantly updated. Alternatively contact our internal call centre on +39 0464 485050.

ASSISTANCE AT CTE OR CUSTOMER HEADQUARTERS

A team of multilingual professionals is available on demand 7 days out 7, to provide ongoing customer support, at either CTE’s headquarters or yours.

SOFTWARE KIT REMOTE ASSISTANCE

The software kit remote service enables us, through authorized workshops, to check the status of the platforms directly from our office, wherever they may be. The ability to use the remote assistance software depends on the machine model and the options installed.