PEOPLE ON THE MARKET: Visina D.o.o. Slovenia

In this issue we’ve interviewed Mr Alan Hilj from Visina D.o.o., dealer and hirer of aerial platforms in Slovenia.
1. What is your main activity?

We deal with rental, sale and service of aerial platforms, as well as other machinery.

2. When did you start?

I started in 1999.

3. How did your company evolve in these last years?

We can really say that there has been a great evolution. We started with just one car, and now we have a fleet of 170 machines in Slovenia, 120 in Croatia and 45 in Serbia.

4. Where do you work?

We operate in Slovenia, Croazia, Serbia, Italy, Austria.

5. What is your policy regarding your competitors? Do you present to the market an image of company that understands the nature of the competition and that is proactive?

Our mission is to offer maximum quality to our customers and an efficient aftersales experience.

6. How has the market evolved recently?

In strong growth over the last 4 years. This year’s sales are similar to those of 2007, when there was a strong development.

7. How is the assistance service provided for your customers?

We have 2 technicians in Koper and 3 in Ljubljana. Then the service vans to intervene directly on site or at our customers’ premises.

8. What is your “recipe for success” – what values are important in your daily work?

At the top of the list is the experience. Then surely the readiness to always work well and in compliance with the times. Furthermore, we are very attentive to the aftersales service.

9. How big is your fleet?

In Slovenia, we deal with a 170 machines fleet of various type.

10. What type of machine do you own?

Truck-mounted and self-propelled aerial platforms, spiderlifts, minicranes, pick and carry, lights, small tractors, suction cups for glass, stairs and scaffolding, towed, telescopic forklifts.

11. How many CTE platforms do you own?

We have 5 CTE truck-mounted platforms in our rental fleet.

12. What is the feature that has driven you to choose CTE platforms?

The quality of the product and the promptness of the aftersales department for service and spare parts.

We believe that the CTE aftersales service is superior to all the competitors, and we can say it because we have compared it with other competitors in our 20 years of experience.

13. What characteristics make CTE platforms winners?
We love the CTE ZED range, truck-mounted with articulated boom. These platforms offer great stability at height, compared to other products of the competition. Besides, they also maintain great reliability and value over time. We really appreciate the developments that CTE has showed on the latest products, for example the CTE ZED 25 (articulated) or CTE B-LIFT 27 (telescopic).

14. What do your customers want in a platform? What is driving their choice, today?

Customers are looking for platforms that are stable in height, that do not have oscillations when the boom is open. They look for soft controls and movements, without tears. Then, of course, are very careful about safety measures. The compactness of the vehicles and the capacity in the basket are also important.