{"id":43858,"date":"2015-12-03T18:40:53","date_gmt":"2015-12-03T17:40:53","guid":{"rendered":"https:\/\/www.ctelift.com\/after-sales\/service\/"},"modified":"2024-04-19T08:01:30","modified_gmt":"2024-04-19T06:01:30","slug":"service","status":"publish","type":"page","link":"https:\/\/www.ctelift.com\/na\/after-sales\/service\/","title":{"rendered":"Service"},"content":{"rendered":"<p>There are many ways in which CTE offers its assistance:<\/p>\n<p><strong>HELPLINE<\/strong><\/p>\n<p>For fast and efficient technical support you can rely on your local <a href=\"https:\/\/www.ctelift.com\/na\/after-sales\/service-points\/\">Service Point<\/a>, which, thanks to a dynamic and organized network, are spread <strong>throughout the country and internationally<\/strong> with a large number of skilled technicians.<\/p>\n<p>Alternatively contact our internal <strong>call center at <\/strong><a style=\"background-color: #ffffff;\" href=\"mailto:info@ctelift-na.com\">info@ctelift-na.com<\/a> and (860) 656-9077<\/p>\n<p>&nbsp;<\/p>\n<p><strong>ASSISTANCE AT CTE OR CUSTOMER HEADQUARTERS<\/strong><\/p>\n<p>A team of <strong>multilingual professionals are available on demand 7 a week<\/strong>, to provide ongoing customer support, at either CTE\u2019s headquarters or yours.<\/p>\n<p><strong>SOFTWARE KIT REMOTE ASSISTANCE<\/strong><\/p>\n<p>The <strong>software<\/strong> <strong>kit remote service<\/strong> enables us, through authorized workshops, <strong>to check the status of the platforms directly from our office<\/strong>, wherever they may be. The ability to use the remote assistance software depends on the machine model and the options installed.<\/p>\n<hr \/>\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: left;\">Click on the following image (choose between Windows or macOS)<br \/>\nto access the CTE remote assistance, then search the <strong>ServiceCTE.exe<\/strong> file<br \/>\nin your Download folder and start it.<\/p>\n<p><!-- Livecare logo - begin --><\/p>\n<div style=\"position: relative; width: 200px; height: 125px; cursor: pointer;\"><a class=\"badge-url\" style=\"text-decoration: none;\" href=\"https:\/\/logins.livecare.net\/liveletexecustomunified\/99VC8756BDDF7A35\"><br \/>\n<img decoding=\"async\" src=\"https:\/\/i.ibb.co\/zVwTkpw\/SFONDO-LOGO-CTE-200x125.png\" \/><br \/>\n<span class=\"badge-text\" style=\"position: absolute; display: block; left: 76px; top: 24px; width: 120px; text-align: center; color: #ffffff; font-weight: bold; font-family: CALIBRI; font-size: 16px;\">DOWNLOAD REMOTE ASSISTANCE WINDOWS<\/span><br \/>\n<\/a><\/div>\n<p><!-- Livecare logo - end --><!-- Livecare logo - begin --><\/p>\n<div style=\"position: relative; width: 200px; height: 125px; cursor: pointer;\"><a class=\"badge-url\" style=\"text-decoration: none;\" href=\"https:\/\/logins.livecare.net\/liveletmac\/\"><br \/>\n<img decoding=\"async\" src=\"https:\/\/i.ibb.co\/zVwTkpw\/SFONDO-LOGO-CTE-200x125.png\" \/><br \/>\n<span class=\"badge-text\" style=\"position: absolute; display: block; left: 76px; top: 24px; width: 120px; text-align: center; color: #ffffff; font-weight: bold; font-family: CALIBRI; font-size: 16px;\">DOWNLOAD REMOTE ASSISTANCE MACOS<\/span><br \/>\n<\/a><\/div>\n<p><!-- Livecare logo - end --><\/td>\n<td>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><strong>CTE WARRANTY CLAIMS<\/strong><\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/ticketing.ctelift.com\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47439 size-full\" src=\"https:\/\/www.ctelift.com\/wp-content\/uploads\/2023\/02\/ticketing-eng2.jpg\" alt=\"\" width=\"200\" height=\"219\" \/><\/a><\/p>\n<p style=\"text-align: center;\">\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n","protected":false},"excerpt":{"rendered":"<p>There are many ways in which CTE offers its assistance: HELPLINE For fast and efficient technical support you can rely on your local Service Point, which, thanks to a dynamic<\/p>\n<a href=\"https:\/\/www.ctelift.com\/na\/after-sales\/service\/\" class=\"btn-readmore\">Continued &rsaquo;<\/a>","protected":false},"author":1,"featured_media":0,"parent":43833,"menu_order":2,"comment_status":"open","ping_status":"open","template":"template-team.php","meta":{"footnotes":""},"class_list":["post-43858","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - 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